Senior CRM Developer - RFQ 21760



We are after the expertise of Senior CRM Developers to join our Federal Govt Agency client's Technology Delivery team within the Operational Delivery Branch. In this role, the Senior CRM Developer will be a key player in assessing, enhancing, and building upon the Consumer Data Right (CDR) tools and systems.

The CRM Developer will also:

  • be involved with external technical parties to prototype and refine solutions
  • provide input to service design and architectural principals
  • assist to define project requirements by identifying milestones, phases, and elements
  • provide advice regarding operational readiness

The Senior CRM Developer will have experience in end-to-end solution coding and design from conception to deployment, working with the business teams, discussing needs, and incorporating technical functionality that contributes to the CDR roadmap. There may be an opportunity to progress to a Technical Lead role in the future if desired.

This role allows for flexible working arrangements, though there is an expectation that personnel be available to work part-time from the office when directed by the client.

Key Responsibilities

  • Build expert quality CRM development solutions
  • Produce high quality technical solution documentation
  • Work collaboratively in an Agile environment, within a multi-disciplinary team to refine technical requirements, provide estimates and progress features to deployment
  • Raises risks and issues with transparency to senior leadership

Estimated Start Date: 04 th July 2022

Term: Initial Term to 30th June 2023
Extension Options: Possibility of extensions up to 12 months, based on performance & business requirements
Work Location: Brisbane, Melbourne, Canberra, Sydney, Adelaide, Perth, Tasmania


Selection Criteria

  • Demonstrated minimum 5 years’ experience as a Senior CRM Developer using Microsoft specific technologies
  • Highly developed experience in:
    • Microsoft Azure
    • Docker
    • React
    • SQL Server
    • DevOps pipelines
    • Automated Testing
    • Build and Release Automation
    • Infrastructure as Code (ARM Templates, Bicep, Terraform)
  • Highly experienced in developing technical documentation
  • Demonstrated strong interpersonal skills including the ability to effectively liaise and keep stakeholders informed and engaged, both verbally and in writing
  • Demonstrated experience working within an Agile environment

Desirable criteria

Knowledge and experience in:

• Dynamics Portal Version 8

• OpenID Connect/OAuth

• Financial-grade API (FAPI)

• SQL/SSRS and Power BI development

• Migrating Dynamics CRM on premises to SaaS

• Integrating CRM with other third-party systems

Sydney, NSW

agile software developmentARM Templatesautomated testingBicepBuild and Release AutomationCRM DynamicsDevOps PipelinesDockerDynamics CRM DeveloperDynamics Portal Version 8Financial grade APIIntegrating CRM with other third party systemsmicrosoft azureMicrosoft CRMMigrating dynamics to SAASOAuthOpen ID ConnectPower BI developmentReactSQLSQL serverSRSSTerraform